How can we help you?
The grading of collectible items is a delicate process that AiGrading supervises at each step with the utmost care. Our customer support is always at your service to provide all information and explanations about your orders and the progress of the required services.
aigrading customer support
is
always
at your service
to answer your questions
Delighted to touch base with all our customers! AiGrading Customer Support will answer all your questions and help you understand the multi-faceted features of our unique and innovative grading service. From setting your AiGrading account up, down to to completing your order and sending your collectibles, we will always provide you with the best professional advice. Don't hesitate, get in touch now at support@aigrading.com.
Order with ease and in a breeze
AiGrading provides you with the easiest and fastest platform in the industry to request the grading of your collectibles. It’s not only easy: there is, of course, detailed instructions at every step.
Grading gets super easy with AiGrading
You are just a few steps away from entering the most innovative grading service and making sure that your collectibles receive the care and attention they deserve. The AiGrading platform makes entering orders a breeze. Follow the guidelines to:
- Quickly enter orders and all required details
- Enjoy the collect-at-your-door service
- Prepare your parcel with utmost care
AiGrading Point:
closer to you
Check out the AiGrading Point network. Stores are located across Italy with opening hours that make your busy life easier. Here to help you out enhance your collectibles.
easy and convenient,
let go
all the
shipping fuss
Accessing the most advanced and modern grading service in the world becomes even easier when you enter an AiGrading Point. Check out all the advantages reserved to you.
- Support in completing the order
- Convenient opening hours
- Accessories for conservation and storage
app on ios
and android
Highly intuitive and easy to use, the AiGrading app is available on the most popular Google Android and Apple iOS smartphones. Always carry your collection with you and verify the certificate by checking the smart label’s content using the NFC reader on your phone.
Always with you:
your collection
at your
fingertips
Did you receive items graded by AiGrading? Don’t miss the opportunity to bring your collection always with you: download the AiGrading app on your mobile phone, available both on Apple iOS and Google Android. The AiGrading app allows you to access your graded collections directly from your phone, even when you are on the go. You can also display the digital certificate of gradation by simply scanning the card’s smart label with your phone’s NFC reader.
Did you sell an AiGrading card? Just use the app to transfer the digital certificate to another AiGrading user. You can transfer the certificate in two ways:
- Local transfer, when the receiver is near you.
- Remote transfer, when the receiver is not near you.
Download now the aigrading app on your ios and google android device
Local
transfer
To successfully transfer a card in person:
The owner of the card/sealed product has to log in his Aigrading account on his mobile and select the desired item in the (1) “My Collection” section.
Scrolling down, find the (2) “Transfer Certificate” entry and choose the (3) “Local Transfer” option.
Just frame the (4) QR code of the buyer (displayed on his public profile).
Once this process is successfully carried out, the transfer will be complete and the product will be visible in the new owner’s AiGrading profile.
Local
transfer
We have also made it possible for you to transfer your items remotely, without any additional difficulty. Here’s how:
The owner of the card/sealed product has to log in his AiGrading profile on his smartphone and enter the (1) “My Collection” section to select the desired item.
Scrolling down, select the (2) “Transfer Certificate” entry and choose the (3) “Remote Transfer” option.
At this point the receiver must provide the owner with his own (4) personal public key, copying and pasting it inside the proper box to allow the transfer.
Once this process is successfully carried out, the transfer will be complete and the product will be visible in the new owners’ AiGrading profile.
